Master of Business

Master of Business Administration in Hospital Administration 

Program Description

The Master of Business Administration in Hospital Administration is a graduate program designed to prepare professionals for leadership and management roles in hospitals and other healthcare institutions. The program integrates theories and practices from management, public health, and health policy to develop advanced competencies in planning, organizing, financing, and evaluating hospital services.

It emphasizes critical analysis, strategic decision-making, and evidence-based leadership in addressing the challenges of hospital operations, quality improvement, and patient-centered care. Graduates of the program are expected to assume executive and managerial positions in hospitals, health systems, and related organizations, or to pursue academic and policy-oriented careers in the field of healthcare administration.

Program Goals

The program aims to:

1. Develop advanced knowledge of hospital management principles, health systems, and organizational leadership.
2. Train professionals in planning, financing, and evaluating hospital and health services.
3. Strengthen research capacity for problem-solving in hospital and healthcare management.
4. Prepare graduates for executive roles that require strategic decision-making and ethical leadership.
5. Contribute to the improvement of hospital systems and health outcomes through evidence-based administration.

Program Outcomes

Graduates of the program will be able to:

• Demonstrate mastery of theories and frameworks in hospital and healthcare administration.
• Apply strategic and operational management skills in the leadership of hospitals and health institutions.
• Conduct independent research on hospital administration and propose evidence-based solutions.
• Uphold professional, ethical, and legal standards in hospital and health service management.
• Provide leadership in organizational change and health systems development.

Curriculum Structure (36 units)

Core Course (12)
MBA 500: Strategic Management

This course provides a comprehensive framework for understanding and applying strategic management concepts. It focuses on the processes of formulating, implementing, and evaluating business strategies that integrate various functional areas such as marketing, finance, operations, and human resources. Emphasis is placed on analyzing competitive dynamics in global markets, identifying opportunities and threats, and creating strategies to enhance organizational competitiveness. Additionally, the course addresses the importance of sustainability by exploring strategies that balance economic performance with social responsibility and environmental stewardship, ensuring long-term organizational success in a rapidly changing business environment.

MBA 501: Organizational Behavior and Leadership
This course delves into the study of how individuals, groups, and structures interact within an organization, shaping its culture and overall performance. It examines the psychological and social factors that influence employee behavior, including motivation, communication, and conflict resolution. A key focus is on developing leadership skills that enhance team dynamics, foster collaboration, and drive employee engagement. The course also emphasizes ethical decision-making, equipping leaders to navigate complex organizational challenges with integrity and social responsibility. By integrating theory with practical application, students will learn to create a positive and productive workplace environment that supports organizational goals and sustainable success.

MBA 502: Financial Management
This course introduces the fundamental principles of corporate finance, focusing on the tools and techniques essential for effective financial decision-making. Students will explore capital structure theories and their practical applications, including the balance between debt and equity financing. The course covers budgeting techniques, such as capital budgeting and financial forecasting, to assess investment opportunities and allocate resources efficiently. It delves into investment strategies, evaluating projects based on their potential returns and alignment with organizational goals. Additionally, the course emphasizes risk management practices, teaching students how to identify, assess, and mitigate financial risks to ensure stability and growth. Through case studies and real-world applications, students will gain the analytical skills needed to optimize financial performance in diverse business contexts.

MBA 503: Operations Management
This course offers a thorough analysis of the principles and practices involved in managing and optimizing business operations. Students will explore the design and management of supply chains, emphasizing the coordination of resources and processes to deliver products and services efficiently. The course examines production processes, focusing on methods to streamline operations and reduce waste while maintaining high standards of output. Topics include inventory control strategies to ensure the right balance of stock levels, minimizing costs while meeting demand. Quality assurance systems are also a key focus, with an emphasis on implementing frameworks such as Total Quality Management (TQM) and Six Sigma to enhance product consistency and customer satisfaction. Through case studies and practical applications, students will develop the skills needed to identify operational bottlenecks and implement solutions that drive productivity and profitability in diverse business settings.

Specialization (18 Units)

Principles of Hospital and Health Systems Administration (3 units)

This course provides an in-depth analysis of the theories, structures, and processes that underpin hospital and health systems administration. It explores the evolution of hospital management, governance models, and the role of administrators in ensuring organizational effectiveness. Particular attention is given to health systems integration, policy environments, and the dynamic interplay between hospital services and broader public health goals. Students develop critical insights into managing hospitals as complex organizations operating within local and global healthcare contexts.

Human Resource Management in Hospitals (3 units)
This course explores the management of healthcare personnel as the most critical resource of hospital organizations. It addresses workforce planning, recruitment and selection, professional development, performance appraisal, compensation, and labor relations. Special emphasis is placed on managing inter-professional teams, promoting staff well-being, and fostering an organizational culture that supports patient-centered care. Students critically evaluate human resource policies and practices in the context of hospital governance and health system reforms.

Hospital Planning and Design (3 units)
This course examines the planning and design of hospital facilities as a determinant of efficiency, safety, and quality of care. It covers infrastructure planning, spatial layout, infection control measures, workflow design, and integration of modern technologies in hospital settings. Students evaluate case studies of hospital construction and renovation projects, considering both clinical and administrative perspectives. The course emphasizes evidence-based design principles that enhance patient outcomes, staff productivity, and overall institutional performance.

Hospital Operations and Quality Management (3 units)
This course provides a comprehensive examination of hospital operations, including patient services, clinical support, logistics, and supply chain management. It explores methodologies for monitoring and improving service quality, with emphasis on accreditation standards, performance indicators, and continuous quality improvement frameworks. Students learn to critically assess operational processes and design strategies that enhance hospital efficiency, safety, and responsiveness to patient needs.

Health Information Systems and Hospital Technology (3 units)
This course analyzes the role of health information systems in strengthening hospital administration and service delivery. Topics include electronic health records, hospital information management systems, decision-support tools, and telehealth applications. Students examine issues of data governance, privacy, and interoperability, while exploring the transformative role of technology in patient care and hospital operations. The course prepares students to evaluate and implement information systems that align with organizational strategies and regulatory standards.

Hospital Marketing and Patient Relations (3 units)
This course investigates the principles and practices of healthcare marketing and patient relations within the unique context of hospital services. It covers market research, service positioning, branding, patient satisfaction, and community engagement. Special focus is given to strategies for improving patient experience, managing hospital reputation, and developing communication systems that foster trust and loyalty. Students analyze real-world cases and design marketing and patient care strategies that align with ethical and professional standards.

Thesis Requirement (6 units)

Master’s Thesis in Hospital Administration (6 units)

The thesis is the culminating academic requirement of the program, intended to demonstrate students’ capacity for independent research and critical analysis in the field of hospital administration. Students are expected to identify significant problems in hospital or health systems management, review relevant literature, apply appropriate theoretical and methodological approaches, and generate findings that contribute to both scholarship and practice. The thesis must exhibit scholarly rigor, methodological soundness, and practical relevance to the advancement of hospital administration. 

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